Policies and Procedures:
- Credit card transactions processed on one day must be entered in FSKU by the next working day. If the transaction occurs on a Saturday or Sunday, the deposit should be made on Monday.
- Credit card transactions must be processed using the point of sale machine. Follow the instructions on the terminal
Quick Reference Card.
- Telephone authorizations will no longer be accepted unless required by the authorization company by a message on the point of sale machine.
- Voids can only be done on the same day as the original transaction. After the original transaction day, you must process as a return.
Instructions
When a customer is paying with MasterCard, Visa, American Express or Discover:
- Check the expiration date on the card. If the card has expired, do not accept it.
- If the customer has the credit card, use the electronic data center terminal
Magnetic Swipe Entry
- Position credit card with magnetic stripe facing away from you. Run card through "card reader" from top to bottom.
- Verify the customer's account number, press ENTER and key in transaction data as guided by the terminal display. After keying each transaction, press ENTER.
- After the sales receipt prints, have the customer sign the receipt. Enter the KUID number, invoice number or brief description of the charge being paid on the three lines provided. Give the customer the yellow copy and keep the white copy.
Balancing Point of Sale Transactions
- At the end of the day you need to run an audit list (Batch Detail Report) of each terminal. Press ENTER +(3) + (1) + ENTER. This will give a printout of all transactions posted on that terminal and a total amount in sales. From the white sales receipts, run a tape on all totals. This total should match the total from the audit list.
- Make a deposit entry for each terminal, listing each batch for that terminal and total amount.
- Credit card transactions processed on one day must be entered by next working day. The 24hr. HELP Line number is 1-800-862-6277
